Delivery policy

elivery policy Pinguim Sub offers several shipping methods that may or may not have an associated cost, depending on the characteristics of the order, such as weight, value and destination region. Shipping costs are shown when an order is registered at the store, in the second step of the shopping cart, taking into account the following characteristics:

● Destination region;

● Weight and/or value of the order;

● Shipping method chosen;

● Choice of SVA (Value Added Services). Store delivery When choosing the “Store Pickup” shipping method, no shipping costs will be charged. Shipments via GLS to Portugal / group of countries} When choosing the GLS Parcels to People shipping method, orders are sent using the GLS carrier.

Weight Portugal Spain Germany / France Zone 1/ 1 Kg € 4.50 € 7.44 3 kgs € 5.09 € 7.44 € 16.75 5 kgs € 5.49 € 8.49 € 17.50 10Kgs € 6.26 € 10.44

Other countries please consult

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The pricing shown in the table applies to the “{insert shipping method}” service, in which delivery is made on the first working day following the dispatch of the order.

The prices shown include VAT at the legal rate in force.

How the shipment of the order is processed The shipment of an order will be carried out taking into account the shipping method chosen by the consumer when registering the order and only after validation of payment. The order can be shipped by Gls carriers, another indicated by the customer.

When the order is shipped, the consumer will receive an email where they can confirm the tracking code to accompany the delivery information.

The expected delivery time may vary according to the shipping service contracted or depending on the time specified in the description of the shipping method.